Messaging Solutions

Alert SMS

Time-critical notifications that reach people instantly, any hour, on any phone.

What it is

When the message cannot wait

Outages, delivery changes, appointment reminders and account warnings need to arrive now. Alert SMS reaches every handset without an app or data connection.

Cyberscape delivers alerts at any hour, targets them by area or audience, and confirms delivery so you know who has been told.

  • Any hourNot bound by quiet hours
  • TargetedBy area, list or event
  • ConfirmedDelivery reports
Maintenance alert delivered by SMS
What you get

Alerts that do their job

Speed, targeting and proof of delivery.

Event triggers

Alerts fire automatically from your systems when something happens.

Area targeting

Reach only the people affected, by region or list.

Two-way replies

Recipients confirm, reschedule or ask for help by replying.

Delivery proof

Know exactly who received each alert.

How it works

From event to informed customer

  1. 01

    Trigger

    An event in your system starts the alert.

  2. 02

    Target

    The right audience is selected automatically.

  3. 03

    Deliver

    Messages go out in seconds.

  4. 04

    Confirm

    Delivery and replies are reported.

See it in code

One API call. Delivered.

The same request your systems would send, and the message it puts on a customer's phone.

request.httpready
POST /v1/messages
Authorization: Bearer ••••••••
Content-Type: application/json

{
  "channel": "sms",
  "from": "VoltraUtil",
  "to": "segment:district-14",
  "text": "Planned maintenance tonight from 01:00 to 04:00 in your area.",
  "allow_quiet_hours": true
}

Illustrative request. Your API keys and exact fields are shared during onboarding.

Frequently Asked Questions

Can alerts be sent at night?

Yes. Time-critical alerts are not limited to marketing hours.

Can we target a specific area?

Yes. Alerts can go to people in affected regions or on specific lists.

Can people reply?

Yes. Two-way alerts let recipients confirm or ask for help.

How do we know alerts arrived?

Delivery reports show the status of every message.

Tell people what they need to know

Share the events you need to communicate, and we will set up alerts around them.