WhatsApp Business API
Coaching conversations at scale.
Explore WhatsApp Business API →Why it matters
Full classes, loyal members
Empty spots in a full class, members who drift away after a few weeks and renewals that lapse quietly all cost studios revenue.
Cyberscape helps gyms and studios fill waitlist spots by SMS, keep members motivated on WhatsApp, promote schedules on RCS and handle memberships by email.
- WaitlistsFilled automatically
- CoachingCheck-ins on WhatsApp
- RenewalsReminded on time
Every channel
How each channel helps in fitness & wellness
Use one channel or combine them in a single journey; every message is reported in one place.
SMS
SMS: reminders and waitlist spots
Class reminders and "a spot just opened" alerts fill cancellations quickly.
- Class reminders
- Waitlist spot alerts
- Membership expiry reminders
WhatsApp
WhatsApp: coaching and bookings in a chat
Coaches check in on goals, share plans and answer questions, and members book sessions in the same chat.
- Personal-training check-ins
- Session bookings and changes
- Nutrition and plan questions
RCS
RCS: schedules and new classes
Weekly schedules and new class launches arrive as rich cards with a one-tap booking button.
- Weekly class schedules
- New class launches
- Challenges and events
Email
Email: memberships and programmes
Contracts, renewals and training programmes suit email, where members can keep them.
- Membership confirmations and renewals
- Training programmes
- Monthly newsletters
A real journey
One customer, four channels
- 01RCS
Discover
A new class card with a booking button.
- 02SMS
Waitlist
"A spot just opened": reply YES.
- 03WhatsApp
Training
Coach check-ins between sessions.
- 04Email
Renewal
A membership renewal reminder.
Beyond messaging
Related services
RCS Business Messaging
Class schedules as rich cards.
Explore RCS Business Messaging →Alert SMS
Instant waitlist and class alerts.
Explore Alert SMS →Frequently Asked Questions
How do waitlist alerts work?
When a member cancels, the next person on the waitlist gets an SMS and can reply YES to take the spot.
Can coaches message members directly?
Yes. Coaches use WhatsApp from a shared inbox, so conversations stay with the studio.
Does it connect to our booking software?
Yes. Our API connects to studio booking systems so reminders and alerts send automatically.
Can we promote new classes?
Yes. RCS cards and SMS reach members who opted in, with a booking button or link.
Can we remind members about renewals?
Yes. Renewal reminders go by SMS and email ahead of the date.
Plan your fitness & wellness messaging with us
Tell us who you need to reach and what you need to tell them, and we will design the channel mix around it.