Alert SMS
ETA and arrival alerts.
Explore Alert SMS →Why it matters
Failed deliveries are expensive
Every failed delivery means a second trip. Most failures come down to the customer not knowing when the driver would arrive, or having no easy way to change it.
Cyberscape gives couriers and logistics firms SMS for ETAs and arrival alerts, WhatsApp for rescheduling and location sharing, RCS for delivery cards and email for proof of delivery.
- ETAsLive arrival windows
- ReschedulingIn a WhatsApp chat
- ProofPhotos and signatures by email
Every channel
How each channel helps in transportation & logistics
Use one channel or combine them in a single journey; every message is reported in one place.
SMS
SMS: ETAs and "driver arriving" alerts
Delivery windows and arrival alerts reach every recipient, so they are home when the driver arrives.
- Delivery-day time windows
- "Driver is 3 stops away" alerts
- Failed-delivery notices
WhatsApp
WhatsApp: reschedule and share a location
Recipients change the delivery time, add instructions or share a location pin in a chat.
- Delivery rescheduling
- Location pins and gate codes
- Safe-place instructions
RCS
RCS: delivery cards with buttons
Delivery cards show the parcel, the window and buttons to change the time or track live.
- Delivery cards with tracking
- One-tap rescheduling
- Branded sender for trust
Email
Email: proof of delivery and invoices
Proof-of-delivery photos, signatures and invoices go by email for records.
- Proof of delivery with photo
- Shipping invoices
- Customs documents
A real journey
One customer, four channels
- 01SMS
Morning
Today’s delivery window by SMS.
- 02WhatsApp
Change
The customer asks to leave it at reception.
- 03SMS
Arriving
"Your driver is 3 stops away."
- 04Email
Delivered
Proof of delivery with a photo.
Beyond messaging
Related services
Device Management (ADM)
Fleet devices kept correctly configured.
Explore Device Management (ADM) →Fiber Optic Solutions
Connected depots and hubs.
Explore Fiber Optic Solutions →Frequently Asked Questions
Can messages follow the driver in real time?
Yes. Our API sends ETA updates from your routing system as the driver progresses.
Can recipients change the delivery time?
Yes. They reply by SMS or use buttons on WhatsApp and RCS.
Can we share proof of delivery?
Yes. Photos and signatures go by email or WhatsApp.
Does it work for business deliveries?
Yes. B2B recipients get ETAs, documents and invoices on the same platform.
Can drivers contact recipients?
Yes. Drivers can message recipients through the platform without sharing personal numbers.
Plan your transportation & logistics messaging with us
Tell us who you need to reach and what you need to tell them, and we will design the channel mix around it.