Device Management (ADD)
Detects IMSI swaps and handset changes that can signal SIM-swap fraud.
Explore Device Management (ADD) →Why it matters
Trust is the product
Every message from a bank carries risk: a code that arrives late blocks a payment, and a spoofed message can empty an account. Customers need to know a message is genuinely from you, and that it will arrive when they need it.
Cyberscape runs one-time codes over priority routes with WhatsApp fallback, verifies your brand on RCS and WhatsApp, and adds network-side protection against SIM-swap fraud through our device-detection technology.
- Priority routesFor codes and alerts
- Verified senderOn WhatsApp and RCS
- SIM-swap signalsVia ADD detection
Every channel
How each channel helps in banking & finance
Use one channel or combine them in a single journey; every message is reported in one place.
SMS
SMS: codes and alerts on every phone
One-time codes and transaction alerts travel on priority routes, separate from marketing traffic, so they arrive in seconds.
- Login and payment one-time codes
- Card transaction alerts
- Low-balance and due-date reminders
WhatsApp
WhatsApp: fraud checks customers can answer
Suspicious payments trigger a WhatsApp check with Yes and No buttons; one tap confirms or blocks the card, and an agent can take over.
- "Did you make this payment?" checks
- Card freeze and unfreeze requests
- Branch and loan appointment booking
RCS
RCS: verified, branded offers
A verified Vantora Bank card with your logo is much harder to imitate than plain text, and buttons take customers straight to the right product.
- Verified sender against phishing
- Credit card and savings offers
- Branch and ATM finder
Email
Email: statements and documents
Monthly statements, contracts and regulatory notices go by authenticated email, so customers can trust the sender.
- Monthly e-statements
- Loan agreements and notices
- Annual fee and rate changes
USSD
USSD: banking without data
Balance checks, transfers and mobile-money menus work on any handset, with no data connection or app required.
- Balance and mini-statement
- Transfers and bill payment
- Card block in an emergency
A real journey
One customer, four channels
- 01SMS
Login
A one-time code arrives on a priority route.
- 02WhatsApp
Unusual payment
A one-tap fraud check on WhatsApp.
- 03RCS
Offer
A verified, branded travel-card offer.
- 04Email
Month end
The e-statement arrives by authenticated email.
Beyond messaging
Related services
Signaling Firewall
Blocks SS7 and Diameter attacks that intercept codes.
Explore Signaling Firewall →OTP SMS
Priority delivery with automatic WhatsApp fallback.
Explore OTP SMS →Frequently Asked Questions
How fast do one-time codes arrive?
Codes run on priority routes separate from marketing traffic and usually arrive within seconds. If SMS is delayed, the code can be resent on WhatsApp automatically.
How do you help against SIM-swap fraud?
Our ADD module detects IMSI swaps and handset changes in real time on operator networks, giving you a signal to pause sensitive transactions.
Can customers tell your messages are genuine?
Yes. WhatsApp and RCS show your verified name and logo, which is much harder to imitate than a plain text message.
Can customers without smartphones bank with you?
Yes. USSD menus give balance checks, transfers and bill payment on any handset without data.
Can we send statements securely?
Statements go by authenticated email from your domain, and links lead to your secure online banking rather than containing account details.
Plan your banking & finance messaging with us
Tell us who you need to reach and what you need to tell them, and we will design the channel mix around it.